Healthpoint Laser Clinic’s payment, refund and appointment policies
By purchasing Healthpoint Laser Clinic treatments and/or signing documents, you agree to the following policies listed in this document. Clients are responsible for the payment of all services provided by Healthpoint Laser Clinic. Payments must be paid at the time that services are rendered.
PLEASE NOTE: Healthpoint Laser Clinic does not accept or file any form of insurance for services or products. Clients are responsible for paying any balances in full before services are deemed or appointments are made.
Refund Policy: Healthpoint Laser Clinic’s refund policy is that no refunds will be issued once an initial purchase has been made. Clinic credit may be issued at the discretion of Healthpoint Laser Clinic. Only the amount paid is redeemable towards a clinic credit, taking into account discounts that were taken at the time of the original purchase. When treatment packages are used, the full cost of each treatment will be deducted from the amount paid, and the remaining balance is what will be available for redemption toward the credit if other treatment options are pursued. Clinic credit has no cash value and may be only redeemed towards services by Healthpoint Laser Clinic.
Appointment Cancellation Policy: Clients are kindly requested to provide Healthpoint Laser Clinic with a minimum of 24 hours’ notice in advance of any appointment cancellations or requested time changes from their originally scheduled appointment. The term “24 hours cancellation” pertains to our standard business hours, which are Monday through Friday, from 9:00 AM to 5:00 PM. For instance, if your appointment is scheduled for a Monday, we must receive notification of any changes or cancellations no later than 5:00 PM on the preceding Friday. Any cancellation without a minimum 24-hour notice or no- show will be charged $50.00 before the next appointment(s) can be booked.